with a v - The secret to great service is enchantment

The secret to great service is enchantment

How do we
achieve this?

We stand in your shoes and view the world from your perspective...
and crucially your customers' insights, whatever your business..

We ride together. Sharing our experiences of creating enchanting customer service, designing thought provoking workshops and events or even training your trainers throughout the globe.

Who's involved?

The team

Steven Cartwright
Simon Cooper
Chris Gilkes
Rachel Gierula
Janet Allott
Andrew Rea
Lisa Middlemas

3 words from some of the great people we've worked with

adidas

magical, mysterious, treats

Esprit

creative, engaging, energised

John Lewis

personality, intuitive, fun

speedo

understanding, vision, support

Levis

professional, charismatic, experts

Samaritans

targeted, informative, enthusiastic

Intrigued?

Let’s have a conversation

Tel: 00 44 (0) 1422 327258

or email us.

How do weachieve this?