We have had the pleasure of working with some great
people who were truly passionate about getting great results
for their customers….
Here’s what they said about us.
adidas
Created energy, drove passion and elevated our business through people!
Paige Landreth
Leader
Retail development
and training North America
Alexon
Steven has been amazing for Alexon, and has injected new life and energy into our daily approach to service. With just a few days of support from Steven our entire retail team has bought into a new approach and are buzzing with sustained enthusiasm.
Kirstie Watson
HR Director,
Alexon
AMDIS
Steven was excellent, extremely knowledgeable, enthusiastic, thought provoking and very entertaining – I can’t recommend him highly enough; he left our delegates crying out for more!
Tory Gillingham
General Secretary, AMDIS
Bestseller Retail
We approached 'With a V', because their website promised a freshness of approach, a team keen to listen and support, to innovate in solutions to the client needs and to deliver results. That's what we got. The team who supported our development programme brought us learning solutions, that flexed as we went along, to the needs of the business and the needs of the individuals. We had instant rapport and all involved felt inspired and improved by the experience.
Andrew Farnham
Bestseller Retail
UK Country Manager
Charity Retail Association
We are always delighted to work with SteVen. He delivers great training which our members find to be genuinely useful.
Warren Alexander
Chief Executive,
Charity Retail Association
Dental Practice, York
We wanted to focus on customer service at our quarterly Dental Practice training day. 'With a V' helped us identify the most suitable elements of the compendium of training games (click on link for detail). The activities were relevant and fun and really applicable to service in our dental practice.
Robert Dobson
Practice Owner
Dental Practice,
York, England
Dorothy Perkins
With a V presented at the graduation of our 90 Stepping Into Management trainees. The session was highly successful as it both inspired the trainees at the start of their careers and gave them practical tools and tips to use every day back in their workplace.
Paul Richens
Retail Learning and Development Manager
Dorothy Perkins
George Watsons College
A Very Vibrant and Versatile facilitator who makes a Virtue of delivering his Vivid, Valuable message with Vivacity!
Heather Heather Wilson
Head of the Senior school
George Watsons College
Edinburgh
IC2 Security
The IC2 team benefited from working alongside 'With a V' because everyone now fully understands where we are going and the role they can play in getting us there
John Lewis
Steven uses his personality and wealth of retail experience to engage with his audience and deliver a targeted session for them.
He helped us develop an intuitive plan which was delivery focused and full of practical ideas. He is great fun to work with.
Amanda Hickey
Senior Manager,
Customer Development,
Operational Development
John Lewis
La Cueva de Castilla
Working together we were able to come up with practical ideas as to how to improve our customers dining experience. When we modernised our restaurant we also modernised the service we offered!
Javier Ponte Sanchez
Restaurant Owner
(La Cueva de Castilla)
Brussels
Leeds University Union
Steven came very highly recommended to us and didn’t disappoint. He totally “got” both our customer needs and also our organisational culture. Steven works with passion and pace, and massive personal energy. His wealth of experience along with his innovative ideas really supported us in developing our “Leeds Service Experience” plan. Steven stretched our thinking and as a result, the quality of our service delivery. Plus he makes it tremendous fun!
Jackie Berry
Deputy Chief Executive
Leeds University Union
Levi Strauss
and Co
A guaranteed result of what you are asking for! 'With a V' offers a professional approach to deliver timely and high quality solutions. This is topped up with the possibility to work with enthusiastic, charismatic and energetic customer service experts.
Sonya Robazza
Retail Experience Manager
Levi Strauss Europe
Plane Trees
Plane Trees had aims but lacked inspiration. 'With a V' was able to tease out our ideas, steered us in the right direction and we now have realistic goals.
Tracy Thornton
Practice manager
Plane trees General practice
Radley
When we had our Eureka moment about how to understand and serve our customers, 'with a V' was there. It was no coincidence.
Paul Donoghue
Retail Operations Director
Radley bags
Samaritans
Targeted, informative, enthusiastic and enjoyable training given to a diverse group .
Hilary Fielding
Director Halifax Branch
Samaritans
Scope
'With a V' helped us refine and focus the good service we were already offering in our stores. Together we created and launched on the simple sales floor 'coaching ' sessions. These brought the store teams together and even helped our Store Management by giving them more confidence in driving service standards and sales performance in their shops.
Gillian Cookson
Area Manager, Scope
Speedo
Steven is extremely strong on relationship building, he took time to understand exactly what I required so we could clarify the objectives! We worked on a vision for the future to support me and my team. Future visioning is a speciality!
Tracy Hunt
World Wide Head of Marketing
Speedo International Ltd
The Pensions Trust
With a V’s enthusiasm and conviction ripped through the meeting like a tornado, leaving us breathless with ideas for the future!
Andrew Walsh
Head of Resources
The Pensions Trust
Top Man
& Top Shop
'With a V' has coached executives within our business, challenging and supporting them to develop and stretch. The ROI is measurable at an individual and functional level and the growth of the individuals is significant.
Susan Cooper
HR Director
Top Shop & Top Man
Ware & Kay
Solicitors
Working with 'with a V' is like unwittingly throwing a flaming match into a box of fireworks… unexpectedly spectacular results every time!
Penny Eedle
Head of the conveyancing team
Ware & Kay solicitors
White Stuff
With a V has really got under the skin of our Brand! Everything he has designed and delivered for us has been truly Brand focused. His energy, enthusiasm and creativity belies his ability to get to the root of a challenge or problem and get individuals to work and think differently.
Victoria Hodges
HR Director
White Stuff